Global Capability Centers (GCCs) are rapidly evolving beyond traditional IT services, shifting towards innovation-driven, high-value capabilities. This transformation is fueling a surge in demand for specialized tech talent across multiple industries, with hiring trends reflecting the changing landscape of global businesses.
In the BFSI sector, hiring is expected to rise by 20%, particularly in AI-powered fraud detection, regulatory technology, blockchain, and cybersecurity. Healthcare and Life Sciences GCCs are also expanding, actively recruiting for AI-driven diagnostics, predictive analytics for clinical trials, bioinformatics, and natural language processing (NLP) for electronic health records.
A recent Everest Group study reveals that 30% of new roles in mature GCCs require a blend of domain expertise and advanced tech skills. Organizations are increasingly hiring from product firms, consulting companies, and industry-specific enterprises rather than relying solely on traditional IT service providers.
Additionally, retail, FMCG, manufacturing, and automotive GCCs are focusing on AI-powered demand forecasting, supply chain optimization, and industrial automation. As AI, cloud computing, and automation continue to redefine industries, hiring for specialized tech roles is set to accelerate over the next 12-24 months.