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Dialing into the Future: Wipro’s TelcoAI360 Rings in a New Era of Telecom AI

Wipro Limited has unveiled TelcoAI360, an AI-driven platform set to revolutionize telecom operations with advanced automation, security, and scalability. Launched at Mobile World Congress 2025, the platform integrates ServiceNow’s telecommunications solutions with Wipro’s AI partner ecosystem, enabling telecom providers to launch services faster, reduce costs, and enhance customer experience.

Designed as a fully managed, AI-first service, TelcoAI360 is also available ‘as-a-Service’, allowing businesses to customize and deploy features based on their needs.

How TelcoAI360 Transforms Telecom:

AI-powered network management for predictive maintenance and real-time monitoring

Advanced security with AI-driven threat detection and fraud prevention

Customizable user portals for a seamless customer experience

Cloud interoperability for flexible and scalable telecom infrastructure

End-to-end lifecycle management from planning to retirement

Additionally, Wipro has joined forces with Google Cloud to launch the Google Gemini Experience Zone, offering enterprises hands-on access to AI-powered innovations tailored for business transformation.

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