In 2018, when Satya Nadella, CEO of Microsoft, championed the company’s shift toward agile leadership, the transformation reverberated globally. Microsoft transitioned from a rigid, hierarchical structure to one raising voice for collaboration and adaptability, becoming a case study in agility.
Microsoft’s story mirrors a quiet change sweeping through India's Global Capability Centers. Once dubbed "back offices," these centers employed thousands in routine support roles. Today, they're breeding grounds for patents, product innovations, and strategic initiatives that shape their parent companies' global direction.
The numbers back this transformation. A recent study shows that 50% of global product development at Fortune 500 companies now flows through Indian GCCs.
By Super Admin
|
February
17, 2025
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