Mercedes-Benz Financial Services India has appointed Gaurav Sharma as Head of Mercedes-Benz Financial Services India & Credit Operations, marking a strategic leadership evolution as the premium automotive financier continues to scale its credit solutions and operational excellence across India.

In his new role, Gaurav will lead the company’s finance and credit operations with a strong focus on optimizing credit risk frameworks, enhancing dealer and customer financing experiences, and strengthening operational governance aligned with Mercedes-Benz’s commitment to superior ownership solutions. His leadership will be instrumental in driving sustainable growth while deepening engagement across digital and traditional credit platforms.

Gaurav joins from within the Mercedes-Benz Financial Services India ecosystem, where he was responsible for credit risk management and operational strategy. His deep industry knowledge and experience in credit operations position him to lead critical transformation initiatives across financing products and risk governance.

Prior to his current tenure, he has built extensive expertise in financial services and risk frameworks, contributing to operational excellence in highly regulated environments. This appointment reflects the company’s focus on elevating leadership with professionals who can balance risk, innovation, and customer centricity.

His new role is expected to further strengthen Mercedes-Benz Financial Services India’s capabilities in delivering agile, comprehensive financing solutions tailored to the evolving needs of customers and dealer partners in the premium automotive segment.