Genpact has appointed Dinesh Jain as its Global Capability Centre (GCC) Lead, reinforcing its commitment to helping global enterprises design, scale, and transform their GCC strategies. Based in Mumbai, Jain will lead Genpact’s vision of evolving GCCs into strategic growth engines powered by agentic operations, advanced technologies, and data-led innovation.

Commenting on the appointment, Riju Vashisht, Chief Growth Officer at Genpact, said, “In the era of agentic operations, GCCs are no longer just delivery hubs; they are strategic growth engines. With Dinesh’s leadership, we’re helping clients reimagine these centres as catalysts for continuous innovation and competitive advantage.”

In his new role, Jain will steer Genpact’s global GCC strategy, advising clients on building, scaling, and transforming centres into hubs of engineering excellence, process innovation, and digital transformation. “GCCs today sit at the intersection of process, technology, data, and global talent,” Jain noted.

CXO TechBOT wishes Dinesh Jain continued success in his new role.