Vertex Group has announced the appointment of Krishna Gautam as its Associate Managing Director, marking a strategic leadership addition to its Vertex 2.0 transformation journey.

With over 18 years of experience in customer experience, digital transformation, and operational excellence across Urbanic, Times Internet, and Urban Company, Krishna brings a deep understanding of CX strategy, data-driven innovation, and technology-led business growth.

Gagan Arora, Founder & President of Vertex Group, said, “Krishna Gautam brings an exceptional track record in operational excellence, technology, and customer experience, qualities that perfectly align with our mission for Vertex 2.0.”

Expressing his enthusiasm, Krishna Gautam shared, “I’m thrilled to join Vertex Group at this pivotal moment of digital revolution. The company’s focus on innovation and excellence truly resonates with my vision for advancing customer experience and business growth.”

Under Krishna’s leadership, Vertex Group is poised to accelerate its global digital expansion and redefine customer experience innovation.

CXO TechBOT extends its best wishes to Krishna Gautam on his new role at Vertex Group.