Leadership
Muthoot Risk Insurance and Broking Services Pvt. Ltd. (MRIBS) has appointed Sriram Ramanujam as its Principal Officer and Chief Operating Officer, marking a significant leadership enhancement as the organization continues to strengthen its insurance broking and risk management capabilities across India.
In his new role, Sriram will be responsible for driving enterprise-wide operational excellence, strengthening governance frameworks, and advancing customer-centric insurance solutions. His mandate will include overseeing insurance operations, bancassurance partnerships, claims management, and large-scale transformation initiatives, aligned with MRIBS’ growth strategy and evolving market dynamics.
The appointment reflects MRIBS’ focus on building seasoned leadership to support scalable growth, regulatory compliance, and innovation across its insurance and risk advisory businesses. Sriram’s deep understanding of both insurer and intermediary ecosystems positions him well to lead complex operational and transformation initiatives.
With extensive leadership experience across the insurance and financial services sector, Sriram brings strong expertise in insurance operations, bancassurance, claims transformation, and digital innovation. His career spans senior leadership roles at IndusInd Bank, Acko, SBI General Insurance, ICICI Lombard, Honda Cars India Ltd, and TVS Sundaram Motors, where he consistently delivered operational improvements and customer-focused outcomes.
Throughout his career, Sriram has played a pivotal role in building efficient operating models, strengthening insurer–partner relationships, and driving innovation across traditional and digital insurance platforms.
His appointment positions MRIBS to further enhance operational resilience, accelerate growth, and deliver differentiated, customer-centric insurance solutions in an increasingly competitive market.