Arun Jalali has started his new role as Vice President – Customer Care (NVB, Service, Parts) at EKA, bringing with him more than three decades of extensive industry leadership and operational expertise.

Arun’s accomplished professional journey includes leadership roles at Tata International Limited, Tata Motors, Tata Cummins Ltd, and Eicher Tractors, where he built deep expertise across customer care, aftersales, supply chain, field service, technical operations, dealer management, and commercial vehicle ecosystems.

Recognised for driving operational excellence and strengthening customer-centric business strategies, Arun has consistently led large-scale service networks and developed robust aftermarket operations. His proven ability to transform service functions and enhance customer experience aligns strongly with EKA’s long-term vision of accelerating sustainable and future-ready commercial mobility solutions in India.

CXO TechBOT wishes Arun Jalali great success in his new leadership journey.