Visionary Leader Chhaya Bajpai has stepped into the role of Head of Operations at Bharti AXA Life Insurance, bringing over 23 years of rich cross-functional experience across the BFSI, Telecom, and IT sectors. Her career spans leadership roles in India, the US, and Canada, with deep expertise in end-to-end operations, business transformation, customer service, partner management, and multi-market process excellence.

A certified Six Sigma Black Belt, Chhaya is known for identifying opportunities, mobilizing teams, and driving large-scale change programs. Her strengths include customer service strategy, financial operations, vendor management, churn management, and cross-functional project execution. Prior to Bharti AXA, she held senior leadership roles at Tata AIA, Max Life Insurance, Reliance Communications, TD Waterhouse, and Manulife Financial, where she led transformation initiatives, improved operational efficiencies, and enhanced customer and distributor experience.

At Bharti AXA Life Insurance, Chhaya will focus on shaping operational strategy, elevating service delivery, and strengthening the organisation’s competitive edge.

CXO TechBOT extends its best wishes to Chhaya Bajpai as she takes on this pivotal leadership role at Bharti AXA Life Insurance.