American Express has appointed Ankur Tandon as Director, based in Gurugram, Haryana, marking a significant addition to its leadership team. With more than 15 years of experience in digital transformation, analytics, and customer experience, Ankur brings a wealth of expertise to further strengthen American Express’s customer-first strategy.

Throughout his career, Ankur has held leadership roles at Hero MotoCorp, Adobe, Indigo, Royal Bank of Scotland Business, and Accenture, where he played a pivotal role in building data-driven capabilities, driving digital adoption, and enhancing customer engagement. His strong background in combining analytics with innovation has enabled organizations to achieve measurable business impact and improved customer satisfaction.

At American Express, his appointment underscores the company’s commitment to leveraging data-driven innovation, advanced analytics, and digital platforms to deliver world-class customer experiences and strengthen its market leadership in India.

CXO TechBOT extends its best wishes to Ankur Tandon for success in this new role.