Magma General Insurance has announced the appointment of Shammi Kapoor as Senior Vice President & Head – Operations, Customer Service & Health Claims. With over 20 years of extensive experience in the insurance sector, Mr. Kapoor brings deep expertise in operational excellence, digital transformation, and customer-focused innovation.

Prior to joining Magma, Mr. Kapoor served as Senior Vice President & Head – Operations at TATA AIG General Insurance, where he played a critical role in streamlining processes, improving service delivery, and leading strategic initiatives across life, health, and general insurance segments.

This strategic appointment underscores Magma General Insurance’s commitment to enhancing operational efficiency, elevating customer experience, and strengthening its health claims capabilities. Mr. Kapoor’s leadership is expected to drive innovation and operational best practices, further consolidating Magma’s position as a trusted player in the insurance industry.

CXO TechBOT congratulates Shammi Kapoor on this new role and wishes him continued success in driving innovation and excellence in the insurance industry.