Mercedes-Benz Financial Services Korea and Mercedes-Benz Mobility Korea have appointed Kishendran Gunalan as Chief Information Officer. With over 12 years at Mercedes-Benz Mobility AG, Kishendran brings a wealth of experience in driving digital transformation, operational efficiency, and IT excellence across global markets.
In his new role, Kishendran oversees digital innovation, IT strategy, and service delivery operations across South Korea. He has already led major initiatives including cloud migration of local apps, improving application uptime, and enhancing customer experience with the successful rollout of the Financial Services Retail of the Future project.
Previously, he served as CIO for India, where he reduced IT costs by 15%, improved software quality by 60%, and led critical digital projects. His earlier roles included CIO for Malaysia & Singapore and Head of Regional IT Operations for APAC and Africa, where he delivered key achievements in cybersecurity, cloud, and cost optimization.
Kishendran’s appointment highlights Mercedes-Benz’s commitment to agile and secure IT transformation in mobility.